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Emergencies |
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| 1. Fire (Tel: 119) |
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If a fire breaks out, shout out to let the neighbors know and contact the fire
department to send a fire engine (Tel. 119).
It is dangerous to try to
extinguish a fire alone.
When calling the fire department (119), remain calm.
Tell the officer:
(1) there is a fire,
(2) where it is (address or some landmarks), and
(3) what is on fire.
When you hear the siren of the fire engine, come out to meet it and guide
it to the scene of the fire.
Examples in Japanese:
- “Kaji desu” (There is a fire.)
- “Tonari ga kaji desu” (The neighbor’s house is on fire.)
- “Basho wa XXXXXX desu” (The place is XXXXXX.)
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| 2. Serious Illness and Injury (TEL 119) |
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In case of a sudden illness or injury, call the ambulance (Tel. 119).
In cases of minor injuries or normal illness, use a taxi or car, etc. to
get to a hospital or clinic.
When you call the ambulance, remain calm.
Tell the officer:
(1) it is an emergency,
(2) what happened,
(3) your location (address or some landmarks),
(4) your full name, and
(5) the phone number from which you are calling.
When calling for an ambulance, be sure
to have ready cards the sick or injured person holds if possible, such as a
health insurance card or hospital/clinic card, for when the ambulance
arrives.
Examples in Japanese:
- “Kyu-kyu-sha o onegai shimasu” (Please call an ambulance.)
- “XXXXXX o kega shimashita” (I hurt my XXXXXX.)
- “XXXXXX ga itakute ugokemasen” (I cannot move because XXXXXX hurts.)
- “Chi ga dete imasu” (I/he/she am/is bleeding.)
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| 3. Damage, Injury or Loss Suffered as Result of Crime (TEL 110) |
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If you are the victim of a robbery or violence, or are involved in a traffic
accident,
telephone the police (Tel. 110).
When the police officer answers your “110” call, remain calm.
Tell the officer:
(1) what happened,
(2) when it happened, and
(3) where it happened.
When you hear the siren of the patrol car, come out to meet the car and
guide it to the scene of the accident or crime.
Examples in Japanese:
- “Tasukete kudasai” (Please help me.)
- “Dorobo desu” (There was a burglary.)
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In order to remain calm when you make the telephone call to the police, it is a good idea to keep a note near your telephone, in hiragana or Roman letters, of your name, address and the names of recognizable buildings, etc. near your residence. |
| *Emergency Calls from Public Telephones are Free of Charge* |
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It is free of charge to dial 110 or 119 from a public telephone. Take the
receiver and then push the red button on the telephone. (There are some
telephones that do not have the red button service.)
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